Legal Policies

Terms and Conditions

Last updated: December 3, 2024

1. Acceptance of Terms

  • By using Lancefortes, you agree to these Terms and Conditions.
  • If you disagree with any part, you may not use our services.

2. Service Description

  • Lancefortes is an online platform for creating and managing invoices.
  • We offer integrated payment processing through Stripe and Flutterwave.

3. User Accounts

  • You must create an account to use our services.
  • You are responsible for maintaining the confidentiality of your account and password.
  • You agree to notify us immediately of any unauthorized use of your account.

4. User Responsibilities

  • Provide accurate and complete information.
  • Use the service for lawful purposes only.
  • Do not interfere with or disrupt the service.
  • Do not attempt to gain unauthorized access to any part of the service.

5. Payment Terms

  • We use Stripe and Flutterwave for payment processing.
  • By using our service, you agree to their respective terms of service.
  • Fees are as outlined on our pricing page and may change upon notice.
  • Cancelling your service when on a grandfathered plan nullifys that grandfathered plan and makes you subject to in market pricing should you choose to resubscribe
  • Cancelling your service immediatley cuts you off the pro features of Lancefortes.

Privacy Policy

Last updated: 12/22/2024

1. Information We Collect

  • Personal information (e.g., name, email address, phone number)
  • Business information
  • Payment information
  • Invoice details
  • Usage data and analytics

2. How We Use Your Information

  • To provide, maintain, and improve our services
  • To process payments and send invoices
  • To communicate with you about our services
  • To comply with legal obligations
  • To detect, prevent, and address technical issues

3. Data Sharing and Disclosure

  • We share data with Stripe and Flutterwave for payment processing.
  • We may share data with service providers who assist in our operations.
  • We do not sell your personal information.
  • We may disclose information if required by law.

4. Your Rights

  • Right to access your personal data
  • Right to rectify inaccurate personal data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing of your data
  • Right to data portability
  • Right to object to processing of your data

Refund Policy

Last updated: 12/22/2024

1. Refund Eligibility

  • We are still currently working onsupporting refunds as the team grows but can't do so at this point

2. Refund Process

  • We are still currently working onsupporting refunds as the team grows but can't do so at this point

3. Refund Methods

  • We are still currently working onsupporting refunds as the team grows but can't do so at this point

4. Cancellation Policy

  • You may cancel your subscription at any time from your account settings.
  • Cancellation will take effect at the end of your current billing cycle.
  • No partial refunds are provided for unused time in the billing cycle.